15 cancellation policy
This policy explains how to request an order cancellation and what happens when an order has already entered processing or shipment.
Requesting Cancellation
Customers should request cancellation as soon as possible by contacting support with the order number. A request is not a guarantee that cancellation can be completed.
Orders in Processing
If an order has already entered processing or fulfillment, cancellation may no longer be possible. Support will review the order status when the request is received.
Orders Already Shipped
Orders that have already shipped cannot be guaranteed to be cancelled. Customers may need to use the applicable return process after delivery.
Pre-Orders
Where pre-orders are offered, any product-specific cancellation terms displayed with the pre-order should be reviewed before purchase. This policy does not invent special pre-order rights or fees.
Refunds After Cancellation
When a cancellation is successfully completed and payment has been captured, an eligible refund is processed using the applicable billing and refund procedures. Financial institutions may take additional time to post credits.
Contact Information
EasternCTSportsCards
601 Norwich-New London Turnpike, Uncasville, CT 06382, United States
Center of Montville
Email: contact@easternctsportscards.shop
Phone: +1 (718) 489-5024
Website: easternctsportscards.shop
Business Hours
Monday – Friday: 9:00 AM – 9:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: Closed