Frequently Asked Questions

Everything you need to know about shopping with us

❓ GOT QUESTIONS?

We've got answers for you

How long does shipping take?

Orders are processed within 1 business day and delivered within 1–3 business days across the United States.

Do you offer free shipping?

Yes! We offer FREE Standard Shipping on all orders within the U.S.

Do you ship internationally?

Currently, we only ship within the United States.

Can I track my order?

Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number.

What types of trading cards do you sell?

We specialize in Basketball Cards, Soccer Cards, Baseball Cards, and Football Cards — from popular releases to rare collectibles.

Are your cards authentic?

Yes. All cards we sell are 100% authentic and sourced from reputable manufacturers and distributors.

Do you sell single cards or sealed products?

We offer both single cards and sealed boxes/packs across all sports categories.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, Shop Pay, Apple Pay, and Google Pay.

Is my payment information secure?

Yes. All transactions are processed through SSL-encrypted, PCI-compliant payment gateways.

What is your return policy?

We accept returns within 90 days of delivery. Both new and slightly used items qualify.

How long does the refund take?

Refunds are processed within 7 business days after inspection.

Do you charge restocking fees?

Never. We do not charge any restocking fees.

How can I contact customer support?

Email us at contact@EasternCTSportsCards.shop or call +1 (860) 912-1660 during business hours.

📞 Still Have Questions?

Email: contact@EasternCTSportsCards.shop

Phone: +1 (860) 912-1660

Address: 53 Walnut Hill Rd, East Lyme, CT 06333, United States

Business Hours:

Monday – Friday: 9:00 AM – 9:00 PM

Saturday: 10:00 AM – 10:00 PM

Sunday: Closed